How do I place an order on radarinc.com?

Placing an order on radarinc.com is easy. Follow these steps:

• Search for the items you need. When you find the product you need, add it to your shopping cart using the "Add to Cart" button
• In the shopping cart, click on "Checkout" when you are done shopping
• Complete the required information in the Checkout section
• Place your order by clicking on the "Submit Order" button on the Review page

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How do I add an item to my cart?

If you have found an item you would like to buy, enter the quantity you would like and click the "Add to cart" icon. You will remain on the product search page or the product infomation page so that you can continue shopping. To see your items click on the "View Cart" icon at the top of the page. You'll see the item placed in your cart.

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How do I continue shopping from the shopping cart?

In the shopping cart, click "Continue Shopping" button to return to the search page you were on.

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How do I delete an item from my cart?

In the shopping cart, check the Delete field next to the item and click "Update".

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What are order minimums and multiples?

Certain products like resistors or cable come in packs or reels of set quantity or length. They are not available for sale in quantities below certain levels because it is not economical to package them in smaller quantities

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How do I tell if inventory is available for a part?

Search for the part you're interested in. In the search results, the "Available" column displays the amount currently in stock.

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What is a product lead time?

We don't stock certain products because of size or infrequent demand. For these products, we will show the typical manufacturer lead time if we do not have the supplier inventory listed

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What does it mean when a part is back-ordered?

Occasionally, demand for certain electronic parts is so great that industry-wide shortages emerge and we are temporarily unable to keep them in inventory. In that situation, we will advise you of expected waiting time for delivery and offer substitute or similar items as an alternative.

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Are all of your products available online?

Our online database stores information for the most popular electronic products. In addition to the products listed in our online database, we have access to millions of more products from over 200 manufacturers. If you can't find the product you need on our site, call 1-800-282-2524. We can find the product you need.

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Can I schedule orders on the Radar website?

No. Currently we do not support scheduled orders on our site. If you would like to schedule an order today, please call your Radar sales representative at 1-800-282-2524.

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What is a special order item?

A special order item is an item not found in our catalog . We will do our best to locate the item as a service to you. Special order items may be subject to minimum quantities and/or special handling charges. Shipment will be made as quickly as deliveries are received from our suppliers. Special order items are sold on a non-cancelable, non-returnable basis. Prices are subject to change without notice

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What is the handling fee?

A handling fee of $5.00 is charged to orders with a merchandise total of $50.00 or less

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How do I view my order?

You can view your order by clicking the shopping cart icon, which is found on the top right of every page of the website.

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How do I print a copy of my order?

After submitting your order you will be directed to a page that has a link to open a window that will allow you to view your order in a format which is easy to print. Use your browser's print command to print the page. When you're finished, close the window.

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What type of order confirmation will I receive?

We will send an order confirmation to the e-mail address you provided us. The order confirmation will contain the order number and a list of the parts you purchased along with prices and quantities. You will also receive a shipping notice once your order is shipped.

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Can I check my order status online?

Yes. Click on the "Your Acccount" icon on the top of the page. This will allow you to see the status of all of your current orders, as well as your order history.

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Can I view my order history online?

Yes. Click on the "Your Acccount" link on the top of the page to see the history of orders you have completed.

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How do I find details on an order I completed online?

You can find information on online orders completed during the past 60 days on the Order Status/History page. If you need to see details for an order you placed more than 60 days ago, please call 1-800-723-2773.

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I don't see orders I placed via telephone or fax.

Order history only displays orders placed on radarinc.com. If you need information on orders you placed via telephone or fax, please call 1-800-723-2773.

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Can I save my shopping cart and complete my order later?

Yes. Your shopping cart is automatically saved for you. The next time you come to radarinc.com, your cart will be available to you.

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How long will my cart be stored?

We'll store your current cart, until it is turned into an order, for up to 30 days. Carts that have not been accessed in the past 30 days will be deleted automatically

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